Frequently Asked Questions

 

Where can I download Service Manual I just paid for?

You will receive an email straight after payment. Please make sure your email you use when registering with ManualExpert.com is correct!

You can also download the file from your account dashboard under "My Downloadable Products"

Is an Owners Manual the same document as a Service Manual?

No it isn't. An owners manual usually provides only basic information about your vehicle, whereas a Service Manual is intended to be used by a skilled technician as it includes every detail regarding service, repair and maintenance. 

Service manuals are much more detailed and are often hundreds if not thousands of pages of photos, procedures, charts, wiring diagrams etc. Everything there is possibly to know.

What options are available for me to buy the manual?

ManualExpert.com only provides purchase by instant download. We do not sell physical CD's or paper manuals. You can. however, burn the downloaded manuals to CD, or store on a USB drive, or print them out.

I want to order a manual. How long will I have to wait to be able to download it on-line?

All documents at ManualExpert.com are online 24/7.  You will receive an email directly after payment and the file will be available for downloading straight away. Please check your "spam" folder in your inbox if you do not see the downoad link.

I have slow internet connection. I am unable to download the manual after many attempts..
How many times can I download files?

You will be able to download purchased files 5 times until you are successful. 

If you are not...just drop us an email using the contact link at the bottom of this page. We will send you a fresh download link until you get what you paid for :)

What format are the manuals?

Most Service Manuals are supplied in Adobe Acrobat .pdf format. They are then zipped by WinZip. So when you download them you get a Zip archive. You can then unpack (unzip) the file with WinZip (or any other free zip program) and get the pdf.

Zip and pdf files can be opened by free programs available for Windows, Mac, IOS and Android, so you can download and view your manual on any device.

Is your website/my information secure?

We do not store or ask for any of your personal information, just your name and email so we can send you the download link and log-in to the site.

We use PayPal as our payment provider, and PayPal is the largest payment transaction company in the world and their safety and security is second to none.

 

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